Troubleshooting: 

Before returning a Kit-Cat, please check the Doctor Kit-Cat or contact pinnaclefunandgames@bigpond.com for help. Many animation and timekeeping issues have easy fixes.

Returns and Repairs:

In the event your clock is under warranty (1 year old or less) and you cannot resolve the problem using the above tips, please contact us at pinnaclefunandgames@bigpond.com for further instructions.

Warranty

PFG is an authorized dealer, and as such your Kit-Cat Klock is guaranteed from fault for 12 months from date of purchase so long as your Kit-Cat was new, authentic, and untampered with at the time of purchase.

The Warranty is void:

  • If sold by another dealer than PFG.
  • The Warranty applies only to the original purchaser from the PFG and may not be transferred to another reseller.
  • If Kit-Cat has been dropped or physically tampered with in any way causing damage.

 

Spare Parts:

PFG holds a range of spare parts including eyes, j clips, eyeballs and pendulum levers.